Protecting your privacy

Protecting your privacy, along with your financial assets, is at the core of our business. You have chosen to do business with us, and we recognize our obligation to keep the information you provide to us secure and confidential. Our commitment to protect your financial information will continue under the principles and online guidelines described below.

Keeping your information secure
Keeping your financial information secure about you when needed to maintain your accounts or otherwise meet your needs is one of our most important responsibilities. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any.  We value your trust and handle your information with care.

We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.

Working to meet your needs through information
In the course of doing business, we collect and use various types of information, such as information available from public records, market research and credit reports, as well as information you provide to us. We use this information to service your accounts and to help you learn more about the financial services you're interested in.

Keeping information accurate
Keeping your account information accurate and up to date is very important. If you ever find that your account information is incomplete, inaccurate or not current, please call or write to us at the telephone number or address listed on your account statement. We will correct any erroneous information as quickly as possible.

How - and why - information is shared
We limit who receives information and what type of information is shared. We share information with the goal of bringing you greater convenience and more choices.

Sharing information with companies that work for us.

To assist us in offering you services, we may occasionally share information with companies that work for us, such as check-printing and data processing companies. These companies might, for example, assist us in offering you certain products and services or help us mail account statements. These companies act on our behalf and are obligated to keep the information that we provide to them confidential.

Other
Information may also be exchanged with credit bureaus and similar organizations, provided when legally required or permitted, or in connection with a fraud investigation, an acquisition or the sale of your account to another financial institution.

If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with other parties, including government agencies.

Certain information, such as trust and fiduciary information, is subject to very strict limitations regarding the sharing of information, both internally and externally.

Allegiance Bank does not share any customer information with third party marketers offering their products and services. While we may continue to offer products and services from third party marketers, Allegiance Bank and the companies that work for us will control the customer information used to make the offers.